Technical It Support Lead

Cognizant

📍 monterrey, nuevo león, Mexico

Full-time Other-General

Job Description

**We're hiring!
**
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.
A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.
At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
**Preferred experience**:
- Expert with Customer Service and communication skills
- +7 Years of experience working with ITIL environments.
- Advanced time Management and prioritization skills
- Advanced Problem Solving and Analytical Skills
- Advanced Teamwork skills
- Advanced skills resolving customer escalations
- Advanced Leadership skills
- +4 Years of experience with Networking understanding such as network configurations and connectivity to troubleshoot network-related issues.
Additionally, experience working as hands and e...

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