Technical Field Service Manager (Servicechef, Patientövervakning)
Philips
📍 Stockholm, Stockholm County, Sweden
Job Description
Job Title
Technical Field Service Manager (Servicechef, Patientövervakning)Job Description
As a Technical Implementation Manager, you will be responsible for our installations, operational service deliveries for Hospital Monitoring Systems in Sweden. Another central part of the role is leading a team composed of Technical Implementation Specialists and Field Services Engineers, and ensuring high level of teamwork and engagement levels.
As a part of this you are responsible for:
Planning and leading the team, ensuring effective installations with high quality.
Recognize customer needs by managing escalations and ensuring that the delivered performance and services matches the customer needs
Customer visits and communication around operational issues to assure increasing levels of customer satisfaction connected to installations
Working with distric...