Technical Field Service Coordinator
FactoryFix
📍 Farmington Hills, Michigan, United States
Job Description
Why join EMAG?
We know that a company can only be as good as its employees. The EMAG Group offers employees ideal opportunities to hone their talents, take on challenging tasks, develop their specific interests and skills, and to undertake personalized development programs within an international company. Here at EMAG LLC, we also offer a rich benefits package, including a healthy 401k match and a $0 employee premium on our medical, dental and vision coverage plans.
Position Summary
The Technical Field Service Coordinator performs a variety of general technical support tasks in the Service department. This role has a technical knowledge of EMAG or similar equipment and machinery which can be applied to support end customers remotely as well as field service technicians. This position will work alongside with service coordinators, after-sales customer service, and field service technicians, amongst others.
Key Responsibiliti...