Technical Customer Support Specialist

Looking for a a Technical Customer Support Specialist (Independent Contractor). Our client is a Series A AI audio technology startup ($21M funding, backed by a16z) building advanced speech synthesis and AI-driven audio solutions for enterprise clients. This Technical Customer Support Specialist (Independent Contractor) role exists to provide deep technical support for their AI audio platform, focusing on complex API/integration issues and telephony/AI workflows as the company scales rapidly. The team operates remotely, with a preference for US time zones and a startup-paced, high-autonomy environment.

Details

• Seniority: Mid-Senior Level
• Location: Brazil (remote)
• Employment: Contract (independent contractor, not full-time employee; paid monthly, annualized salary divided by 12)
• Core stack: APIs, REST, Python, GCP, SQL, Twilio, SIP, Technical Sup...