Technical Consultant for ServiceNow Solutions

Crossfuze

📍 chambord, qc, Canada

Full-time Other-General

Job Description

Shape innovative ServiceNow solutions as a Principal Technical Consultant with Crossfuze. Collaborate with clients on process modeling and automation while maintaining remote work flexibility.
In this role, serve as an expert in ServiceNow, guiding clients through process re-engineering and improvement. You'll support customer workshops, develop critical documentation, and oversee project delivery. With your background, you'll juggle multiple projects, ensuring tight alignment with ServiceNow best practices for configuration.
Key Responsibilities:
• Support process definition and improvement workshops
• Advise on leveraging ServiceNow for business enhancements
• Draft user stories and acceptance criteria
• Lead technical project delivery and oversight
• Provide training to future system administrators
Requirements:
• 5+ years in ServiceNow implementation and customization
• 4+ years with web technologies (XML, HTML, etc.)
• Remote work capability with f...
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