Technical Communicator for Caterpillar Products

TCAT Div of Toromont Industries Ltd

📍 the junction, on, Canada

Full-time IT & Technology

Job Description

Support Heavy Equipment Technicians with Toromont Reman as a Technical Communicator in Bradford. Leverage your expertise on the Caterpillar Product Line while providing essential technical support.

This full-time position requires a professional with at least five years of hands-on experience in the Heavy Equipment industry. As the Technical Communicator, you will connect service staff with Caterpillar, analyze product issues, propose solutions, and compile detailed reports. Your role is crucial in ensuring effective communication and support within the team and for our customers.

Key Responsibilities:
• Provide technical support for after-sales service and operations
• Act as contact point between service departments and Caterpillar
• Analyze product failures and report solutions
• Write technical and site visit reports as necessary
• Deliver training sessions and create comprehensive documentation

Requirements:
...
Apply for this Position