Technical Communications Manager: Incident & Executive Messaging (Valle de Chalco Solidaridad)

Link-Worldwide in Mexico, Estado de México, Valle de Chalco Solidaridad is seeking a skilled Communications Manager to be a key driver in communicating critical customer incidents.

This role involves close collaboration with Engineering, Technical Support, and Product Owners to ensure a unified support experience for Google Cloud customers.

Responsibilities

• Creating clear, professional communications after service disruptions.
• Coaching technical staff on best writing practices.
• Collaborating with Engineering, Technical Support, and Product Owners to ensure a unified support experience.

Qualifications

• Strong background in project management.
• Experience in technical writing.
• Excellent English communication skills.

Join a team dedicated to transforming customer experiences while maintaining strong stakeholder relations.

#J-*****-Ljbffr