Technical Chat Support (70k to 100k) + Commission

We're looking for multiple Technical Customer Support Specialists to be the first line of trust for our customers. You'll resolve real technical issues, email deliverability problems, DNS misconfigurations, inbox setup errors, fast, clearly, and without handholding. If you get satisfaction from turning a frustrated customer into a loyal one, this role is for you.

Details

• Rs 70,000 to 100,000/month (based on experience) + commission

Responsibilities

• Handle inbound customer queries via live chat and email, troubleshoot, guide, and close tickets without unnecessary back-and-forth
• Support customers through onboarding, domain setup, DNS configuration (SPF, DKIM, DMARC), mailbox provisioning, and connecting inboxes to outreach tools like Instantly.ai or Smartlead
• Diagnose and resolve email deliverability issues, bounce rates, blacklisting, warm-up problems, sending limits, and authentication failures
• Re...