Technical Business Analyst, Salesforce

Role Overview

The Technical Business Analyst, Salesforce sits within Semtech’s Sales Operations team and is the critical link between business stakeholders and the Salesforce platform delivery team. This is primarily a BA and solution architecture role. The person in this seat leads requirements discovery, architects scalable Salesforce solutions, develops test strategies, and drives projects from concept through delivery in close partnership with Salesforce Administrators and Developers.

What You’ll Do

Requirements Discovery & Business Analysis

• Lead structured discovery sessions with stakeholders to elicit, analyze, and prioritize business requirements.
• Translate complex processes into clear, actionable Salesforce functional specifications.
• Document current-state and future-state process flows and data models.
• Conduct gap analyses against existing Salesforce org configurations; surface risks, constraints, ...