Technical Assurance Consultant

Auto & General

📍 North Lakes, Queensland, Australia

Full time Business Operations Specialists

Job Description

The Role:

As a Technical Assurance Consultant, you'll be at the heart of shaping a world-class Motor Claims Technical Assurance QA program. From conducting Quality Assurance on our customer interactions and suppliers adherence, you'll uncover what's working, what's not, and what could be better - then make sure the right people know about it. With a sharp eye for compliance, technical precision, and process improvement, you'll turn insights into action across the Claims value chain. If you thrive on making things better and love the challenge of keeping standards high, this is the role for you.

Position Accountabilities:

  • Technical Quality Assurance: Ensure unbiased, consistent adherence to Motor Claims standard operating procedures, actively monitoring and reviewing claims processing across the claims value chain with technical precision.
  • Technical Expe...
Apply for this Position