Job Description
About the Role
Arch Systems is seeking a talented Technical Account Manager to join our rapidly scaling team and help guide our customers in successfully implementing our impactful solutions. This role will support both global customers and those operating in U.S. government and defense environments. Candidates must be based in the United States and hold U.S. citizenship.
If you're prepared to cultivate and enhance client relationships, lead technical discussions, drive portfolio growth, and thrive in a collaborative and innovative environment, we want to hear from you!
What You Will Own & Drive
+ Support the Customer Success team with pilots, deployments, renewals, and subsequent expansion programs
+ Own projects across account management, program management, and professional services to improve customer satisfaction
+ Track and coordinate technology deployments with customers and partners on a global scale
+ Coordinate betw...
Arch Systems is seeking a talented Technical Account Manager to join our rapidly scaling team and help guide our customers in successfully implementing our impactful solutions. This role will support both global customers and those operating in U.S. government and defense environments. Candidates must be based in the United States and hold U.S. citizenship.
If you're prepared to cultivate and enhance client relationships, lead technical discussions, drive portfolio growth, and thrive in a collaborative and innovative environment, we want to hear from you!
What You Will Own & Drive
+ Support the Customer Success team with pilots, deployments, renewals, and subsequent expansion programs
+ Own projects across account management, program management, and professional services to improve customer satisfaction
+ Track and coordinate technology deployments with customers and partners on a global scale
+ Coordinate betw...