Technical Account Manager - OpenShift (Remote, France)
R
Red Hat
📍 France, France, France
Job Description
**About the Job:**
The Technical Account Manager (TAM) role at Red Hat involves providing premium support and architectural guidance for the OpenShift Container Platform to enterprise customers. This position focuses on building long-lasting customer relationships and requires a strong technical background in cloud technologies, particularly in container orchestration and automation. The role is not sales-oriented but emphasizes customer engagement and collaboration with various teams within Red Hat.
**What you will do:**
+ Support enterprise customers in implementing automated and containerized cloud application platform solutions
+ Learn new technologies quickly, including container orchestration and microservices
+ Perform technical reviews and proactively identify and prevent issues
+ Understand customer technical infrastructures and advocate on their behalf
+ Collaborate with engineering, R&D, product management, and technical support teams
The Technical Account Manager (TAM) role at Red Hat involves providing premium support and architectural guidance for the OpenShift Container Platform to enterprise customers. This position focuses on building long-lasting customer relationships and requires a strong technical background in cloud technologies, particularly in container orchestration and automation. The role is not sales-oriented but emphasizes customer engagement and collaboration with various teams within Red Hat.
**What you will do:**
+ Support enterprise customers in implementing automated and containerized cloud application platform solutions
+ Learn new technologies quickly, including container orchestration and microservices
+ Perform technical reviews and proactively identify and prevent issues
+ Understand customer technical infrastructures and advocate on their behalf
+ Collaborate with engineering, R&D, product management, and technical support teams