Technical Account Manager in Canada
H
Hornetsecurity GmbH
📍 quebec, capitale nationale, Canada
Job Description
Relish the opportunity to become a Technical Account Manager based in Quebec or Ontario, Canada, with the flexibility of remote work. Focus on delivering comprehensive technical support to customers.
This full-time, permanent position calls for a candidate with a solid technical background and a proactive approach to customer service. You'll be crucial in managing product-related queries and training customers while ensuring reduced support costs without compromising on satisfaction. Collaborate with sales to identify growth opportunities and suggest relevant upgrades.
Key Responsibilities:
• Provide ongoing technical support across sales processes
• Resolve product-related inquiries swiftly and effectively
• Educate customers on product usage for best outcomes
• Compile customer feedback to influence product upgrades
• Track sales performance metrics and insights
Requirements:
• Established experience as a Technical Account Manager
• Strong foundation in ...
This full-time, permanent position calls for a candidate with a solid technical background and a proactive approach to customer service. You'll be crucial in managing product-related queries and training customers while ensuring reduced support costs without compromising on satisfaction. Collaborate with sales to identify growth opportunities and suggest relevant upgrades.
Key Responsibilities:
• Provide ongoing technical support across sales processes
• Resolve product-related inquiries swiftly and effectively
• Educate customers on product usage for best outcomes
• Compile customer feedback to influence product upgrades
• Track sales performance metrics and insights
Requirements:
• Established experience as a Technical Account Manager
• Strong foundation in ...