Technical Account Manager
Evolve Scientific
📍 Braeside, Victoria, Australia
Job Description
Our client has engaged Evolve Scientific (NES Fircroft) to source an experienced Technical Account Manager for their south-east Melbourne site.
With over 90 years of experience in local hygiene solutions, whether it’s cleaners, sanitisers, or disinfectants, our client always delivers to the highest quality for the good of Australia.
About the role
Based in Braeside, this role reports to the Innovation and Technology Director, and the Technical Account Manager is responsible for managing key customer accounts. Ensuring the delivery of exceptional technical service, operational support, and customer relationship management.
The role acts as the primary interface between the customer and the business, driving customer satisfaction, retention, and growth through technical expertise, problem-solving, and continuous improvement initiatives.
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This includes, but is not limited to:
- Manage and ...