Tech Support Specialist

Apex Systems

📍 Roseland, New Jersey, United States

Contract Computer Occupations

Job Description

Job#: 3039798

Job Description:

Tech Support Specialist

Location: Roseland, New Jersey (Onsite)

Rate: $50/hr W2

Contract length: 6+ months

Role Overview

We are seeking a Tech Support Specialist to provide technical assistance and support for our organization. This role involves resolving hardware and software issues, managing mobile devices, and ensuring a seamless technology experience for our users. The ideal candidate is a process-driven professional with extensive experience in a fast-paced, medium to large-sized business environment.

Required Qualifications
  • 5 - 7 years of experience with macOS, MacBook, iPad, and iPhone.
  • 3 - 5 years of desktop support experience in medium to large size businesses.
  • 3 - 5 years of mobile support experience with Android and Apple products.
  • Experience using Global Protect (VPN by Palo Alto networks).
  • Experience with IT ticketing systems, with a pre...
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