Tech Support Level 2 (Nezahualcóyotl)
L
Link-Worldwide
📍 nezahualcóyotl, estado de méxico, Mexico
Job Description
About the Company
FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.
About the Role
Requirements:
- Bachelor's degree completed in computer science, electronic engineering, or information technology.
- English Advanced level C1 B2 Advantage.
- At least one year of experience in information technology technical support.
- Knowledge of Windows 10 and 11, Office 365, Zscaler, Microsoft Intune, MS Visio, Okta, Smartview, MS Project, MS Sharepoint, VPN Checkpoint, Adobe Acrobat, MS Team, Zoom, Web Ex.
- Basic experience in Cisco technology: Router **** series, Switches Catalyst **** series, Videoconference Cisco Bar pro and Quad camera model.
- Basic experience in HP desktops hardware model Latitude 840, Zbook model 11, Dell Pro Micro desktop and Dell Pro Laptop.