Tech Support Lead – Crm & Pma (Paradela)

Fifty5Blue is a global leader in media measurement and analytics, operating in more than 80 countries.

Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa.

Overview

Fifty5Blue is undertaking a major transformation of its Audience operations. We are redesigning our global operating model and processes, enabled by the rollout of a new global CRM platform (Microsoft Dynamics 365 – Customer Service and Field Service) and a panel‑member‑facing application (the Panel Member App, PMA). This programme will fundamentally reshape how we engage, manage, and scale our panel community—improving data integrity, operational efficiency, and the overall panel member experience.

As part of this transformation, we are building a global L1/L2/L3 support capability to ensure stability, performance, and adoption across markets.

Key Responsibilities

• Lead management, development and...