Tech Sourcing Team Leader | Puchong PFCC
C
Computacenter
📍 Remote, Remote, Malaysia
Job Description
About the job Tech Sourcing Team Leader | Puchong PFCC
We are looking for a GTS Team Leader to take ownership of operational delivery, team performance, and stakeholder engagement within our Global Technology Services function.
This role is suited for an experienced people manager who is comfortable running day‑to‑day operations, working with clear governance frameworks, and being accountable for service outcomes, cost control, and continuous improvement.
The Role
Lead and manage a service delivery team with direct people responsibility
Organise daily operations, resource planning, and service continuity
Set and cascade team objectives, managing performance against KPIs
Analyse operational reports and trends to drive informed decisions
Act as the primary escalation point for operational and process issues
Represent the team in cross‑functional and external stakeholder discussions
Ensure compliance with Group processes, tools, and security sta...
We are looking for a GTS Team Leader to take ownership of operational delivery, team performance, and stakeholder engagement within our Global Technology Services function.
This role is suited for an experienced people manager who is comfortable running day‑to‑day operations, working with clear governance frameworks, and being accountable for service outcomes, cost control, and continuous improvement.
The Role
Lead and manage a service delivery team with direct people responsibility
Organise daily operations, resource planning, and service continuity
Set and cascade team objectives, managing performance against KPIs
Analyse operational reports and trends to drive informed decisions
Act as the primary escalation point for operational and process issues
Represent the team in cross‑functional and external stakeholder discussions
Ensure compliance with Group processes, tools, and security sta...