Tech Ops - Production Support & Reliability (AWS)

We are looking for Tech Ops - Production Support & Reliability Lead

Front-line production support for Braviant's AWS multi‑account stack. Monitor systems, triage alerts, execute runbooks, and elevate incidents. The role is defensively oriented and does not involve development.

Stack:

• AWS - VPC, ECS, Lambda (SAM/CloudFormation), IAM, NAT, security groups
• PostgreSQL on Amazon RDS (~15 instances)
• Datadog + CloudWatch (APM, logs, alerting)
• Java microservices / API‑heavy app stacks
• Jira (ITSM) + Slack (ops channels)
• Nice‑to‑have: AWS data services (Glue, S3, Athena, EventBridge), Metaplane

Requirements:

Must‑have:

• 3+ years production support / SRE / NOC / ops engineering
• Hands‑on AWS - EC2/ECS, VPC networking, IAM
• Operational PostgreSQL / RDS - slow query reading, basic tuning, vacuum awareness
• Incident triage across infra + app la...