Tech Lead, Site Reliability Engineering

The successful candidate will be responsible for building team resilience, overseeing day-to-day operations, and ensuring effective resource allocation across support demands. They must demonstrate strong business acumen and confidently collaborate with stakeholders during critical incidents. The role requires ownership of incident calls, leading them independently until Subject Matter Experts (SMEs) are engaged, and coordinating resolution efforts effectively.Flexibility is crucial, as the role includes out-of-office availability, including public holidays, and managing on-call responsibilities. The ideal candidate will possess excellent self-leadership, prioritization skills, and the ability to drive team performance while maintaining high service standards.**Key Responsibilities*** Manage BAU support activities for Risk Intelligence applications during UTC morning hours* Oversee shift planning to ensure 24x5 onsite coverage and 24x7 on-call support* Provide out-of-hours and on-call ...

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