Team Leader for Sales Support at Enercare
E
Enercare Inc.
📍 toronto, on, Canada
Job Description
Lead a thriving team at Enercare as a Team Leader for Sales Support in North York. Directly influence the success of 17 Sales Support Coordinators and elevate customer satisfaction.
In this role, you will oversee the daily operations of the sales support team, providing crucial leadership and training. Your leadership will focus on optimizing team performance, ensuring compliance with policies, and managing call volumes. Enercare is committed to your professional growth and the well-being of its customers.
Key Responsibilities:
• Supervise 17 sales support coordinators and their tasks
• Administer call volume management in real-time
• Conduct training sessions to develop team skills
• Review and act on productivity reports regularly
• Maintain high quality assurance levels through participation in assessments
Requirements:
• 3-5 years of leadership experience in sales service
• Strong interpersonal and ver...
In this role, you will oversee the daily operations of the sales support team, providing crucial leadership and training. Your leadership will focus on optimizing team performance, ensuring compliance with policies, and managing call volumes. Enercare is committed to your professional growth and the well-being of its customers.
Key Responsibilities:
• Supervise 17 sales support coordinators and their tasks
• Administer call volume management in real-time
• Conduct training sessions to develop team skills
• Review and act on productivity reports regularly
• Maintain high quality assurance levels through participation in assessments
Requirements:
• 3-5 years of leadership experience in sales service
• Strong interpersonal and ver...