Job Description
Job Description
Role Overview:
Responsible for end-to-end technical leadership, operations, solution architecture, governance, and innovation across the Microsoft 365 ecosystem. The role drives operational excellence while evaluating, designing, and implementing new Microsoft 365 services and business solutions.
What will you do- Lead operations for Exchange Online, Teams, SharePoint Online, OneDrive, Viva, Purview, Defender, Entra ID, Power Platform and Copilot.
- Ensure service availability, performance, incident and problem management.
- Design and implement Microsoft 365 solutions for new business requirements.
- Evaluate and adopt new Microsoft 365 services and roadmap capabilities.
- Lead PoCs, pilots and innovation initiatives including Copilot and AI solutions.
- Define security, compliance and governance controls.
- Provide technical leadership, architecture reviews and mentoring.