Job Description
Position Summary
The Team Lead, SAP Managed Services is a remote position based anywhere in Brazil. The role provides exceptional remote-based team leadership and application support for mission‑critical SAP applications as part of our global customer support team. Responsibilities include researching, troubleshooting, supporting multiple SAP modules, managing a small team of support engineers, diagnosing serious issues, and developing, testing, packaging, and delivering fixes in complex, integrated, highly configured environments.
Experience
- 10+ years relevant SAP Software Product Support experience – technical‑functional skills needed.
- Proficiency in at least one of the following SAP modules: MM, WM, FICO, SD, HCM, PP, PM.
- 5+ years of SAP AMS support experience.
- 5+ years of leading teams of 7+ people providing SAP AMS support.
Essential Duties and Responsibilities
- Lead the SAP Manage...