Job Description
Job Title
Team Lead – Operations
Department
Operations
Reporting To
Assistant Manager – Operations Unit
Company Name
ACE Money Transfer
Location
ACE Tower, GT Road, Kharian, Punjab
Employee Type
Full Time
Key Responsibilities
- Team Leadership & Supervision:
- Lead and supervise the day-to-day operations of the team, ensuring alignment with company goals and KPIs.
- Provide guidance, mentorship, and training to team members to optimize their performance and productivity.
- Monitor and support the team's work, ensuring that tasks are completed on time and meet quality standards.
- Workflow Management & Coordination:
- Manage and assign operational tasks effectively to team members to ensure smooth and efficient workflow.
- Act as the point of contact for team members, resolving queries and issues in a timely m...