Job Description
Technical Team Lead – Fluent Japanese
Kuala Lumpur | Flexible Schedule | Technical Support Operations
Note-
Candidates currently based in Southeast Asia and open to relocating are welcome. Visa sponsorship will be provided for eligible candidates.
Are you a people-first leader with a strong Windows systems background? Do you enjoy coaching teams, solving complex technical issues, and owning service delivery outcomes? If yes — we'd love to meet you.
We are looking for a
Technical Team Lead(Japanese-speaking)
to manage and inspire a team of technical support associates serving the Japan market. This role blends
hands-on technical expertise
with
day-to-day people leadership
in a fast-paced, customer-focused environment.
What You'll Do
- Lead, coach, and motivate a team of call center associates to meet and exceed performance metrics
- Monitor attendance, productivity, and quality in line with company ...