Team lead - financial data and reporting (partial us hours)
Mri Software
📍 cape town, western cape, South-Africa
Job Description
As a Manager in Managed Services , you will be responsible for driving team metrics including utilization, revenue, project management, along with client satisfaction and delivery efficiency.
This person will provide leadership, mentoring, and training to employees, while handling the distribution of work and ensuring projects are completed and implementations are successful according to project plans.
Being a resource for escalations, participating in client committees, as well as cross departmental communication will be other key functions in this role.
A flexible working environment paired with team collaboration and socialisation: hybrid working model with 3 days working from home per week. This role is based in the Cape Town office.
Responsibilities Managing PTO to ensure coverage and continuity of service delivery. Build & maintain strong relationships with internal and external stakeholders. Being a resource for escalations, ...