Team Lead (Dutch, Relocation To Malta)
P
Pentasia
📍 portomarín, kingdom of spain, Spain
Job Description
Customer Support Team Leader (Night Shift, Dutch)
Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.
- Hybrid in Malta (Relocation package provided)
- Salary: €35-40k (DOE) + Night shift allowance + Bonus
- Great benefits with an opportunity to work with a mature and well-known brand
An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals.
This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.
Responsibilities
- Lead, coach, and develop a team of Customer Experience Agents.
- Monitor service levels, response times, and...