Team Lead, Customer Education at Aircall

Join Aircall as the Team Lead for Customer Education and Product Enablement, guiding initiatives that enhance customer adoption. This hands-on position is crucial for aligning product strategies with effective training programs.

In this influential role at Aircall, you'll be responsible for leading a team dedicated to product education and enablement across multiple audiences. You'll develop comprehensive educational content, oversee the Aircall Learning Lab, and ensure all enablement processes align with product launches. Your leadership will be key to empowering clients and teams to maximize the platform's value.

Key Responsibilities:
• Manage the Product Enablement team effectively
• Define the content strategy for educational platforms
• Enhance onboarding experience for customer accounts
• Create strategic courses for product rollouts
• Work closely with marketing for integration in communications

Requirements:

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