Team Lead Claims, Returns and Billing (Bogotá)
Adidas
📍 bogotá, bogotá, distrito capital, Colombia
Job Description
Job Title
Team Lead Claims, Returns and Billing
Purpose & Overall Relevance for the Organization
adidas Shared Services in Bogotá delivers high quality services for Customer Service and Invoice to Cash, Accounts Payable, Retail Accounting, eCommerce Accounting and other Finance processes as well as HR Services for adidas companies located in Americas.
Lead a team of operations according to the adidas GBS culture and strategy. Assessing the team's needs and act about it, drive it to achieve operational goals and targets. Ensure deliverables expected to the business, while developing the team's skills through the adidas performance culture.
Claims is a key element within adidas wholesale customer service. This team is responsible for the claim’s activities such logistic claims and invoice management tasks. The team also supports projects, including process standardisation, tools implementation and other ad hoc projects.