Job Description
Responsibilities and requirements :
- Oversee the daily operations of the TCM clinic
- Manage clinic staff, including receptionists, osteopath therapists, physician and support personnel.
- Coordinate schedules for TCM physicians and treatment rooms.
- Ensure compliance with healthcare regulations, clinic policies, and hygiene standards.
- Monitor inventory of herbs, medical supplies, and equipment, and coordinate procurement.
- Prepare operational, sales, and performance reports.
- Handle budgeting, cost control, and revenue tracking.
- Resolve customer feedback and service issues to maintain high patient satisfaction.
- Develop and implement standard operating procedures (SOPs) to improve efficiency.
- Promote TCM services, health screening packages, and wellness programmes.
- Develop partnerships with corporate clients, identify opportunities to increase clinic revenu...