Tamayyaz– Reservation Agent – Saudis Only

Accor

📍 Al Andalus, Makkah Province, Saudi Arabia

Full-Time Information and Record Clerks

Job Description


Company Description

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.


Job Description
  • Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.
  • Accurately process and confirm reservations, ensuring all guest preferences and requests are noted.
  • Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information.
  • Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out.
  • Manage and resolve any reservation-related issues or complaints effectively and efficiently.

  • Qualifications
  • Tamayyaz Program is for Saudi Nationals Only.