Systems Engineering Manager
K
kla-tencor (singapore) pte. ltd.
📍 singapore, singapore, Singapore
Job Description
Primary Responsibilities:
- Lead and manage a team of sustaining engineers (product, systems, mechanical, electrical) supporting fielded semiconductor equipment
- Drive resolution of customer escalations, root cause analysis, and corrective actions across the installed base
- Own sustaining roadmap including reliability improvements, cost reductions, and quality initiatives
- Coordinate cross-functionally with R&D, Manufacturing, Service, Supply Chain, and Marketing
- Establish operational objectives and execute plans to meet business and customer commitments
- Allocate resources and prioritize activities between escalations, sustaining improvements, and new product support
- Ensure effective documentation, knowledge transfer, and standardization of solutions
- Develop team capability through coaching, performance management, and technical mentorship
- Support product releases and transitions into sustaining...