Job Description
Role: Systems Analyst, Mumbai
Experience: 2-4 years
Salary: 6-7 LPA
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Role Overview:
The Systems Analyst will directly strengthen the program's ability to serve users—including teachers, coordinators, and partners. You will ensure that our internal systems (such as the Oyster and Disha portals) function smoothly, identify the root causes of reported issues, and help resolve them quickly.
Key Responsibilities:
1. Documentation
- System Requirements: Translate business requirements into clear system requirements to be used by developers to build or modify IT system functionalities.
- Testing & Defect Logs: Create test cases, maintain detailed logs of user-reported defects, and track the testing of fixes provided by the support team.
2. System Testing & Quality Assurance
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