Systems Analyst – Enterprise Automation

MassMutual

📍 Springfield, Massachusetts, United States

Full time Computer Occupations

Job Description

The Impact:

In this role, you will:

  • Lead end‑to‑end process analysis and automation assessments for complex, cross‑functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability.
  • Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.
  • Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.
  • Translate complex business needs into clear, high‑quality requirements, use cases, and solution designs that enable successful automation delivery.
  • Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle.
  • Serve as a subject‑matter expert and thought leader, mentoring other analysts and elevating automation best practices across the...
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