System / Support Engineer (Level 3) — MSP
Outsourcedstaff
📍 manila, metro manila, Philippines
Job Description
About the Company
Our client is not your average IT company, they are a team of passionate tech specialists who love solving complex problems, streamlining business operations, and delivering top‑notch IT solutions for businesses across Australia. They believe IT should be affordable, stress‑free, and tailored to each client's needs. That's why they take a proactive approach to IT management, ensuring businesses run smoothly with minimal downtime and maximum performance.
About the Role
This is a senior‑level position, not a stepping stone. We are looking for a Level 3 engineer who has genuinely mastered MSP operations and can work independently across cloud, networking, and security without close supervision.
You will own complex client escalations, lead technical project delivery, and be a go‑to resource for the broader AU and PH‑based team. If you are still developing confidence in Azure, M365 migrations, or firewall configura...