Job Description
Responsibilities
- Monitoring the performance and integrity of servers, including cloud SaaS applications.
- Troubleshooting networking issues.
- Troubleshooting and resolving server/systems issues.
- Conducting detailed analysis of system performance to inform management decision-making.
- Generating concise diagnostic reports.
- Making minor equipment repairs.
- Introducing variations to established practices to resolve end-user issues.
- Probing for information to establish needs.
Requirements
- Bachelor’s Degree in Computer Science or related discipline or an equivalent combination of education and experience.
- Minimum three years or recent and related experience in a similar complex networked research computing environment, supporting administrative, academic and active research staff who work in the fields of law, political science and information technology/security...