Job Description
Job Description Summary
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer’s service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
PRN
Cost Center
CC COL - Cashiering (DMC)
Pay Rate Type
Hourly
Pay Grade
Health-23
Scheduled Weekly Hours
16
Work Shift
Job Description
Entity/Organization: MUHA (...