Surface Solutions Engineering Specialist

Epiroc

📍 lively, on, Canada

Full-time Other-General

Job Description

Become a technical expert as a Surface Solutions Engineering Specialist. This role focuses on implementation, support, and customer training within the local market.
In this position, you will lead the implementation of surface solutions, ensuring efficient installations and troubleshooting product issues. You will also provide customer training, manage documentation, and develop project plans for successful outcomes. Your analytical skills will help gather metrics to continually improve product experiences for our users.
Key Responsibilities:
• Lead implementations of surface solutions in the market
• Troubleshoot and resolve customer product issues promptly
• Develop comprehensive user documentation and training
• Collaborate with sales for demos and marketing promotions
• Conduct project management and progress monitoring
Requirements:
• Degree in Mechatronics Engineering or similar
• Over 5 years of practical engineering experience
• Knowledge of mi...
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