Supportive Services Receptionist/Office Aide

Alliance For Community Empowerment

📍 Bridgeport, Connecticut, United States

Regular Full-Time Information and Record Clerks

Job Description

Alliance for Community Empowerment, Inc.

Job Description

JOB TITLE: Supportive ServicesReceptionist/ Office Assistant DEPT: O & P

REPORTS TO: Program Coordinator FLSA: Non-Exempt

GRADE: 7 

Job Summary: Operate the telephone in a pleasant and efficient manner. Have knowledge of all agency programs: Starting date, eligibility, and documentation required to apply. Perform record keeping and data entry. Has significant interaction with the public.

ESSENTIAL FUNCTIONS:

  • Answer and direct all incoming calls.
  • Greet clients and visitors.
  • Operate the telephone console in a pleasant and efficient manner. Have knowledge of all agency programs: starting date, eligibility, and documentation required to apply, distribute program applications, and advise where facilities/programs are available and/or operating.
  • Screen calls as necessary to determine callers’ needs/proble...
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