Job Description
Payrate: $ - $
Summary:
The successful candidate must be adaptable, able to take direction, and capable of working independently, as assigned tasks will vary. In this role, SS will be responsible for building and maintaining strong, long-lasting customer relationships.
Responsibilities:
As a Support Engineer, you will join our team to provide essential support for physical network connections, computer imaging, and vendor interface. This position requires familiarity with cabling network racks and may involve some repetitive tasks. You will serve as a primary point of contact for assigned tasks, acting as the focal point to escalate and address customer needs. Additional responsibilities include monitoring subtask activity, assigning and managing customer tickets, and collaborating with cross-functional partners to ensure the timely and successful delivery of support tickets and project impl...