Support Services Navigator

Consumer Direct Care Network

📍 Bacolod, Western Visayas, Philippines

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists

Job Description

JOB SUMMARY

Support Services Navigator will play a key role in supporting individuals living with dementia. This position involves conducting phone and in-home assessments with patients and families to determine eligibility for government-funded programs. Once members are enrolled, the Support Service Navigator will maintain ongoing engagement by completing monthly phone check-ins to ensure continued support and address any questions or needs.

JOB DUTIES

  • Assist with reviewing and evaluating enrollment packets for participants and attendants.
  • Self-schedule assessments and phone check-ins 
  • Provide individuals with care plans and supporting resources as applicable
  • Conduct in-home safety assessments by going to members homes as needed.
  • Promote cohesiveness in the office.
  • Collaborate with stakeholders regarding the delivery of services.
  • Comfortable with public speaking.
  • Commu...
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