Job Description
Description
Amazon is seeking a Support Engineer to join our Amazon Alexa data team. This role focuses on Large Language Model (LLM) and identifying improvements to the customer experience, primarily in the area of defects and feedback triage.
A successful candidate will have strong machine learning background and hands-on-experience with LLM . The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions.
The Support Engineer will:
- Build a thorough understanding of system components and behaviors, and mechanisms/methods for addressing improvements
- Identify and escalate system defects, trends, opportunities and to implement improvement to the system
- Collect the appropriate information to satisfy the require...
Amazon is seeking a Support Engineer to join our Amazon Alexa data team. This role focuses on Large Language Model (LLM) and identifying improvements to the customer experience, primarily in the area of defects and feedback triage.
A successful candidate will have strong machine learning background and hands-on-experience with LLM . The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions.
The Support Engineer will:
- Build a thorough understanding of system components and behaviors, and mechanisms/methods for addressing improvements
- Identify and escalate system defects, trends, opportunities and to implement improvement to the system
- Collect the appropriate information to satisfy the require...