Job Description
Blue Yonder Title:
• Support Engineer 1 (Cloud Applications /SaaS)
Other Comparable titles:
• Techno-Functional Support Analyst
Overview:
• Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”
• Seeking an astute individual that has a strong techno-functional foundation with strong Application Support Experience in TMS or Supply Chain Domain.
Scope:
• Deliver flawless application support to Blue Yonder customers by resolving complex solution issues
• Work on resolution of solution issues in collaboration with multiple Blue Yonder and customer stakeholders.
• Deepen competency on end to end solution architecture, performance engineering and relevant SaaS tools OR business processes and industry domain
• Own customer solution and enhances solution stability and service quality eventually enabling increase in customer satisfaction, consumption and adoption of the service.<...