Support Desk Specialist III

Apex Systems

📍 Town and Country, Missouri, United States

Contract Computer Occupations

Job Description

Job#: 3039442
Job Description:
 Support Desk Specialist IIILocation: Town and Country, Missouri (Onsite)
Role OverviewThis position provides first-level IT support for all end-users. The role focuses on delivering timely and professional technical assistance via phone, chat, and ticketing systems. The specialist will troubleshoot and resolve common hardware, software, and voice/data communication system issues in a structured service desk environment.
Key ResponsibilitiesProvide first-level technical support to internal employees via telephone, chat, and service tickets.
Troubleshoot and resolve Tier 1 issues including password resets, account lockouts, two-factor authentication, and VPN connectivity.
Provide basic support for Microsoft 365 applications.
Document incidents and resolutions accurately in the ticketing system using professional language.
Follow established procedures to escalate issues outsi...
        

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Job Details

Location Town and Country, Missouri

Job Type Contract

Category Computer Occupations

Posted July 12, 2026

Deadline August 21, 2026