Support Agent (No experience required)

Vista

📍 Mexico City, Federal District, Mexico

Full-time Information and Record Clerks

Job Description

We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.
Key Responsibilities
Investigating and resolving problems that arise with our software at a 1st level
Investigating and determining issues not concerning Vista such as hardware malfunctions, OS problems, and network connectivity that arise at a 1st level
Using SQL Server and SQL statements to assist with problem solving
Escalating problems with the proper parties when it cannot be easily resolved during 1st level troubleshooting - this includes opening support tickets with 2nd level support with all necessary logs and supporting information
About Vista
Vista is a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.
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Job Details

Location Mexico City, Federal District

Job Type Full-time

Category Information and Record Clerks

Posted June 05, 2026

Deadline July 15, 2026