Job Description
Key Responsibilities
1. Quality System Maintenance & Optimization
· Responsible for the daily maintenance, monitoring, and continuous improvement of the quality management system, ensuring compliance with ISO9001, API or other relevant standards.
· Assist in organizing internal audits and management reviews and track the implementation of corrective actions for non-conformities.
· Update and optimize Quality Department processes, responsibility assignments, and process flow charts according to company development needs.
2. Quality Abnormalities & Customer Complaint Handling
· Lead the investigation and analysis of internal production quality abnormalities and external customer complaints.
· Utilize root cause analysis tools (e.g., 5 Whys, Fishbone Diagram, A3 methodology) to develop and verify corrective and preventive actions.
· Ensure closed-loop management of all quality issues and prepare comprehensive analysis reports.
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