Supervisor of Service Delivery at TELUS Health
L
LifeWorks
📍 toronto, on, Canada
Job Description
Take charge as Supervisor of Service Delivery at TELUS Health, where innovative management meets health advancement. Enhance team engagement and lead client service initiatives.
In this pivotal role at TELUS Health, you will supervise service delivery and talent management. You'll ensure the environment fosters teamwork and accountability while providing exceptional client-focused services. Your leadership will be crucial in continuous improvement and quality management, contributing to our operational success.
Key Responsibilities:
• Manage employee engagement and accountability
• Lead client satisfaction initiatives and feedback
• Monitor service quality through regular audits
• Recommend innovations to overcome challenges
• Participate in national transformation projects
Requirements:
• Bachelor's or diploma in Human Resources or related areas
• 7 years of occupational injury management experience
• Team leadership experience preferred
• Bilingual...
In this pivotal role at TELUS Health, you will supervise service delivery and talent management. You'll ensure the environment fosters teamwork and accountability while providing exceptional client-focused services. Your leadership will be crucial in continuous improvement and quality management, contributing to our operational success.
Key Responsibilities:
• Manage employee engagement and accountability
• Lead client satisfaction initiatives and feedback
• Monitor service quality through regular audits
• Recommend innovations to overcome challenges
• Participate in national transformation projects
Requirements:
• Bachelor's or diploma in Human Resources or related areas
• 7 years of occupational injury management experience
• Team leadership experience preferred
• Bilingual...