Supervisor (Go Title Residential 1)

Under the supervision of the Channel / Assistant Channel Manager, this key position is responsible and accountable for managing all aspects of production for the entire team and is expected to support all efforts geared towards the realization of the channel's goals.

Duties & Responsibilities:

QUALITY, PRODUCTIVITY & TURN AROUND TIME (TAT)
1. Ensures that all necessary production updates are documented and information is cascaded to all shift and team associates.
2. Guarantees the productivity of the entire team.
3. Reviews project compliance to TAT requirements and recommends/approves improvement action plans.

PERFORMANCE MANAGEMENT
4. Conducts performance reviews for the Line Leaders and Project Officers (if required by the reporting function), directly reporting under him/her.
5. Reviews Line Leader's report on Business Process Associate (BPA) performance and approves/recomm...