Supervisor Customer Service

Graybar

📍 Garden City, New York, United States

Full time Supervisors of Office and Administrative Support Workers

Job Description

Make a difference.

As a Supervisor Customer Service, you will oversee a team to ensure our customers are receiving the best service possible. 

In this role you will:

  • Supervise a customer service department, including assigning and reviewing the work of others
  • Establish department work procedures, prepare schedules, and expedite workflow of purchase orders
  • Train and develop employees
  • Ensure every customer experience is top notch in quality
  • Collaborate with branch team to grow sales
  • Recommend transfers, promotions, increases, and terminations
  • What you bring to the table:

  • Strong communication skills
  • A passion for customer service
  • Supervisory and leadership skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • 2+ years experience preferred
  • 2 year or 4 year degree preferred
  • Compensation Details: The expected base salary ...

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