SuccessFactors Functional Analyst – Application Support (AMS) (Polanco)
L
Link-Worldwide
📍 polanco (ranchería mineral polanco), polanco (ranchería mineral polanco), Mexico
Job Description
Responsibilities
- Incident and Request Management (AMS)
- Analyze, diagnose, and resolve functional incidents within the assigned SuccessFactors modules.
- Handle business requests by assessing functional impact and proposing configurations aligned with SAP best practices.
- Validate master data, end‑to‑end processes, and configured business rules.
- Manage tickets according to established priority, impact, and SLA guidelines.
- Functional Configuration and Module Maintenance
- Adjust configurations within SuccessFactors modules to align with HR processes and operational requirements.
- Manage rules, workflows, permissions, roles, templates, picklists, and MetaData Framework (MDF) objects.
- Review recurring processes such as new hires, employee movements, payroll‑related steps (when applicable), performance cycles, and learning assignments.
- Validate proper data synchronization between Employee Centr...